About 4 months ago, my daughter and I decided upon a NYC hotel for her wedding guests. I had spent weeks conversing, emailing and negotiating until the perfect West Village area hotel was chosen. We picked the Sheraton Tribeca for convenience, location , amenities and friendly cooperation. Working with the sales manager we locked in the wedding block price, room selections and costs. All set for August I thought. Not so. I found out last week through a guest that the room selections were down to only kings and there weren’t many rooms available. The invites had just gone out two weeks ago, so you understand my panic. According to plan I was to be notified when numbers were filling up to add more rooms to the block. I was not notified by the hotel. I later found out that there was a changing of the guard at the Sheraton without notification and our conversations were lost in oblivion. After numerous emails, phone calls and frustrations I was awarded additional rooms for the quoted price. I had to fight for what I thought were my rights   and, I suggest that anyone in the same boat planning a wedding and securing hotel space get everything in writing should there be a changing of the guard.

-Mama Bell